Home / Covid-19 Announcement

COVID-19 – Return to Office

As companies prepare to Return to the Office, IMC Water Coolers is aware of the concerns with providing amenities while balancing safety. Over the last 31 years we have pivoted and adjusted to the needs of our community and current times are no different. We want to provide our clients peace of mind knowing we have a firm protocol in place and will safely enter your workspace with preparation, care, and respect.

IMC Water Coolers is following CDC guidelines. We are deemed essential and have continued providing our clients uninterrupted service throughout the pandemic. Our sanitizing procedures start at the office before the Technicians leave to service our clients and continues throughout the day. Alongside CDC guidelines, IMC further emphasizes the following to ensure the safety and wellbeing of our clients and staff:

  • IMC Staff member’s temperature is taken daily upon arrival.
  • Hand sanitizing stations are set up throughout, providing convenient options for mandatory sanitizing before beginning each work day.
  • Upon entry of our client’s facility, technicians are required to wear company provided PPE, including masks and a new pair of gloves on each job site.
  • At the completion of each job, technicians are required to sanitize and /or wash their hands after glove removal and disposal.
  • Hand washing and / or use of hand sanitizer throughout the day, including lunch and miscellaneous tasks is required.
  • Technicians are equipped with sanitizing solution to ensure common areas and work space can be easily disinfected.


  • Machines (coolers, ice machines, etc.) are thoroughly cleaned and sanitized at the completion of each service.
  • Clients will be asked to use their own pen to sign necessary paperwork.
  • IMC practices and respects social distancing at all times.
  • If a staff member has had contact with anyone who has tested positive or has symptoms of the COVID-19 virus, they must inform the office immediately and self-quarantine.
  • If a staff member tests positive for COVID-19, they must quarantine and test negative before returning to work.

IMC is actively scheduling “Return to Office” unit cleaning and sanitation services, as well as filtration replacement and preventive maintenance services that are due, or past due since quarantine measures were put into place. If you would like to schedule service or have any questions, please reach out to our office – 301-972-7115 or email us at

As always, we are here when you need us!   Please stay healthy and hydrated.

Susan Bierly and Your IMC Team